FAZ Australia × Best Practice Software

FAZ Australia’s flagship product MedTalk AI is now an approved partner in the Best Practice Software ecosystem — extending institutional-grade clinical AI into Bp Premier, Australia’s most widely used GP platform.

THE PROBLEM

Australian GPs face a well-documented documentation burden. Clinicians spend an estimated two or more hours per day on clinical notes — time added after hours, taken away from patients, and recognised across the sector as a primary driver of burnout.

The tools available to address this have come in two unhelpful forms: generic AI note-takers with limited clinical structure, or enterprise systems too heavy and expensive for a standard GP practice. Neither fits the workflow of a Bp Premier clinic.

FAZ Australia identified this gap early. The company built MedTalk AI specifically for the Australian healthcare environment — and sought a partnership that would put it where Australian GPs already work.

WHAT FAZ AUSTRALIA BUILT AND DEPLOYED

MedTalk AI — developed and owned by FAZ Australia — is now a certified integration in the Best Practice Software Partner Network. Bp Premier practices can run MedTalk alongside their existing clinical system without switching platforms, retraining staff, or migrating data.

HOW IT WORKS

MedTalk listens passively during the consultation. When the consult ends, structured SOAP notes, referral letters, or custom templates are ready to paste directly into Bp Premier. No dictation required. No post-consult typing.

WHAT BP PREMIER CLINICIANS GET

Structured clinical notes in real time. Up to 2 hours per day returned. Full clinician review before sign-off. Consent prompts, transcription destruction, and AI timestamp audit trail built in as standard.

WHY THE PARTNERSHIP MATTERS

Best Practice Software is Australia’s largest GP clinical software provider. Joining that partner network is not a marketing milestone — it is a procurement signal. It means FAZ Australia’s MedTalk AI has passed the vetting required to operate alongside clinical data in Australian general practice.

For FAZ Australia, the partnership extends the institutional credibility already established through MedTalk’s ACT Health pilot into private general practice at scale. For Bp Premier users, it means access to AI built for the Australian regulatory environment: ACSC Essential Eight-aligned, Australian Privacy Principles compliant, and with 100% sovereign data residency across AWS and Azure Sydney/Melbourne regions.

OUTCOMES FOR GP PRACTICES

Practices accessing MedTalk through the Bp Premier partner channel also benefit from FAZ Australia’s broader clinical capability: 14 specialties supported, multi-speaker MDT session capture, multilingual transcription and report generation, and a full template library including SOAP notes, referral letters, patient summaries, and hospital templates.

MedTalk is available now via free trial. No infrastructure changes required for Bp Premier practices.